Privacy
Joyent, Inc respects individual privacy and values the confidence of our customers, employees, consumers, business partners and others. We strive to collect, use and disclose personal information in a manner consistent with the laws of the countries in which we do business, and pride ourselves on upholding the highest ethical standards in our business practices. This General Privacy Policy sets forth the privacy principles that Joyent follows.
Information that We Capture from All Visitors to Our Site
A visitor’s IP address, HTTP referrer information and requested pages are logged into plain text and SQL databases.
Participants in Our Forum and Weblog Communities
A visitor’s IP address, HTTP referrer information and requested pages are logged into plain text and SQL databases. Customers can optionally include their First, Last or Full name; an email address; a Web site URL; and other optional information in specific fields or in a general text area.
Customers Who Sign Up for Our Services
IP address, HTTP referrer information and requested pages are logged into plain text and SQL databases, in addition to our customer’s “username”, email address, URL, billing and mailing addresses, and credit card (number, expiration data and CCV) or PayPal billing information.
Customers Who Log Into Our Servers Via SSH and SFTP
IP addresses, reverse DNS information and initial commands are logged into secured local and remote text files and SQL databases.
Customers Who Execute Programs or Script on Our Servers
User, script name and binaries used logged into secured local and remote text files and SQL databases are logged.
Customers Who Submit Issues Via Email or Any Support System
IP address, username, URLs and email addresses are captured.
Our Data and Information Retention Policies Web access logs are retained for 60 days. Personal, financial and billing information is permanently retained in an encrypted format. Forum and Weblog contributions may be permanently retained. System accounting and execution logs are retained for 30 days and then destroyed. Support emails and logs may be retained, but Joyent reserves the right to destroy them after a period of six (6) months.
We don’t share your information with third parties without either your explicit permission or under court order.
