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January 29, 2014 - by Paul Wallace, Riverbed**_Traffic Management and Performance Optimization of your Applications_** Joyent has been supporting the Riverbed Stingray product line for over 4 years and we were recently named Riverbed Stingray Partner of the Year for 2013. This accomplishment is based on the understanding that Stingray is not just a basic load balancer solution but also a full suite of tools to successfully optimize the application for our customers. Joyent customers have used Stingray for traffic management, content delivery, security, firewall, health monitoring and application optimization. The other secret to the Joyent/Stingray success is that we have worked with Riverbed to closely integrate the Stingray software with our environment to provide a virtual appliance solution. Our support teams have been supporting the solution for over 4 years so this appliance also comes with a one-stop shop for support, purchasing and overall customer service. In an effort to help more of our customers find the value in this solution we have teamed with Riverbed to offer a series of blog posts on various topics from basic to advanced use cases for Stingray. Paul Wallace from Riverbed will kick us off with the basics: What is Stingray Traffic Manager? ### What is Stingray Traffic Manager? _Guest Post by Paul Wallace at Riverbed_ I was asked recently about what “ADCs” and “Traffic Managers” actually do, and how they differ from ordinary “Load Balancers,” and I was reminded of how I first learned about it. So in this series of articles, I will cover some of the key features that can make real a difference to your applications. ### To begin with – what is a “Traffic Manager?” A Traffic Manager performs similar functions for a website, that a call management system does in a call center. Think about a customer service rep at a small startup business. His direct-dial number is published in the phone book and he handles customer queries, ranging from account queries, to technical support questions. ### Where the trouble starts As the company begins to become more successful, the volume of calls goes up and customer service levels decrease. The line may be engaged, or the customer service guy may be away from his desk, so calls get missed. He is also open to a all kinds of unwanted calls: wrong numbers, spam calling, nuisance calls are all a risk. What the company needs is a way to control how phone calls are routed to employees. ### The solution A call center is a great way to solve the problem, and a company can sit a number of operators on a call management system, to balance the phone calls across the members of staff, and to route particular calls to particular departments. And most importantly, to give them more control, such as stopping calls from certain locations, screening out nuisance calls, and in some cases, to even respond directly to customer inquiries. ### How does this work for a website? In just the same way, organizations may open a web site with a single web server with a public IP address, but they quickly progress to building a farm of web servers with a traffic management system in front. These traffic management systems are sometimes referred to as “Load Balancers” but more commonly as application delivery controllers. Their job is to manage the delivery of the critical applications and services that the business is publishing. You can measure the effectiveness of an ADC by one simple metric, which is the degree of control that the application delivery controller gives you. In the next article, we’ll look a little deeper at how a powerful ADC such as Riverbed Stingray gives you much greater availability, performance and control of your application services. For more information on Riverbed Stingray – Click Here For more information on using Stingray as a Content Delivery Cloud (alternative to CDN) – Click Here