Podcasting Now (2:45PM Pacific)

By david January 22, 2008
13 Comments

Ask your questions in the comments. We’ll try to answer in the podcast.

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13 Responses

Posted by Jacques Marneweck 22. January 2008 at 10:55 pm :

Can you talk about the SS / BD downtime due to the nasty ZFS bug. Also about the open sourcing BD / SS code bases.

Also can you tell me when you’re going to send all the Joyeurs to Cape Town! :) Jason did not have an answer to that question last week. ;)

Posted by Mark James Adams 22. January 2008 at 10:56 pm :

If this latest outage hadn’t happened, would you still be retiring Bingodisk and Strongspace?

Posted by Brock Whitten 22. January 2008 at 11:00 pm :

taco tuesdays – vancouver?? :)

Posted by Brett 22. January 2008 at 11:03 pm :

Will you migrate Strongspace data (for users that are switching/upgrading via lifetime accounts, etc) to the new sturdier storage space (so we don’t have to download and re-upload from much slower connections).

Posted by Mark James Adams 22. January 2008 at 11:03 pm :

In what directions would you like to take Connector in the next 6-12 months?

Will we ever see a Slingshot version?

Are you happy with the community involvement in the open source version (the dev mailing list is awfully quiet; Joyent’s devs don’t even use it to communicate with the rest of us so we’re stuck just watching the changeset log)?

Posted by Eric Wagoner 22. January 2008 at 11:04 pm :

My network of internet farmers markets, hosted on a Joyent accelerator, served its 10,000th customer yesterday after being live a bit less than a year. What kind of shippable farm products can I send you to help me celebrate?

Posted by David 22. January 2008 at 11:12 pm :

I’m assuming you’ve decided you don’t have a competitive advantage anymore with strongspace on a thumper… it would be great to hear you explain why.

For those of us who used it for backups, which by definition are redundant, solid-as-a-rock isn’t as important, so i would still have been happy with the thumper, even if it goes down occasionally.

Of course, my macbook hard drive picked last saturday to fail completely, so i’m really glad that ZFS saved all my strongspace backups.

Posted by David Young 22. January 2008 at 11:21 pm :

Questions done.

Posted by J Dueck 22. January 2008 at 11:24 pm :

I don’t have a question per se, but I noticed one fellow on Twitter saying something like “it’s a shame the have to abandon [the SS/BD] service while they search for something better.” I wonder if you could comment on whether it was accurate for him to say you’re “searching for something better” or whether you already had/have a vision for a strongspace successor, and any details on that.

Also, from what I can tell, the proportion of support you have received from your customers during and after this episode seems to be worlds higher than it has in the past. I wonder if this perception jives with yours, and if so what are your comments on that.

Posted by Hank 22. January 2008 at 11:57 pm :

Q: Have you considered providing a “managed Accelerator” offering?

Essentially, it works just like a shared account (no root access, Joyent provides updates to software etc) but you have no neighbors like you do in a shared environment.

This would be great for the many of us who want the system resources of an Accelerator but don’t want to manage setting up software and updating it.

Posted by giovanni 23. January 2008 at 1:23 am :

Are these two different class of users?
A) If you are a Mixed Grill (or similar) customer, we will be replacing the Strongspace component with the replacement product.
B) Every current Strongspace customer will get a coupon for 2 free months (minimum) of the new service.

As a MG am i correct to interpret the statement in A to mean “Those of you on Strongspace will just be migrating to something new in 9 months … no need for action on your part.”

Posted by McD 24. January 2008 at 4:52 pm :

I see Joyent’s effort to run a “disk only” storage solution as a factor here. Ideally, the files exist in two or more locations.

That would change the cost model for the offering (significantly increasing overhead) but I’m expecting the lesson from this experience to lead implementing a more robust “disaster recovery” model, plan and business practice.

Over reliance on any infrastructure element just creates failure modes… or course your the current poster child for a DR plan that is obvious after the fact… There are hundreds of other companies that didn’t share their experience(s) with their customers in “realtime”. And for that, I encourage you to continue to share the impacts of OpenSolaris, ZFS, and other key technologies with us as your progress.

Your are riding the bleeding edge and can teach more conservative companies where investment makes the most sense and delivers the most value.

Posted by Jacques Marneweck 24. January 2008 at 6:07 pm :

David have you uploaded the podcast somewhere?

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