Support

First things first? Check our system status to make sure your SmartMachine is not undergoing system maintenance. Otherwise, explore these support options:

  • Knowledge Base

    Visit the SmartMachines (Accelerators) wiki where you can find information on Solaris, setting up Apache and subversion, etc.

    On the SmartPlatform side, we have a Getting Started Guide and SmartPlatform Docs where you will find information and tools to help advance your application.

  • Forums

    Another option is to ask our support forum, where chances are good there’s someone to lend a hand.

    We recommend you check here to see if your question has been answered yet, and if not, put it out there and we are sure the fine folks there will get you an answer.

  • System Support

    See the range of professional services and support plans for people and companies that require assistance with debugging and/or deploying your applications in Support Programs

    If you have an issue that requires support assistance, Submit a ticket

Application Support

Support does not cover applications you build, but our professional services team can help with architecture, scale, and performance issues. Contact us for more info.

Legacy Support

Textdrive (FreeBSD) Shared Hosting is a great resource for the original TextDrive customers.