CareersHelp Build the Open Cloud

Field Data Center Engineer

Amsterdam, Netherlands
Remote

Joyent is the high-performance cloud infrastructure company built to power real-time web and mobile applications. We are currently seeking Field Data Center Engineer personnel to be part of a team that provides operational support for Joyent Data Centers. The desired candidates should be able to take on a role that is a mix of Logistics/Coordinator and Operational support.

Responsibilities

  • Cloud related Field Data Center Operations
  • This position requires hands-on technical skills to install compute rack, network and cables
  • Maintain and troubleshoot various hardware and physical network components
  • Perform and/or manage 3rd party vendors for installation of Data Center infrastructure such as rack, power, server, network equipment, cabling and cross-connects
  • Manage inventory and coordinate with suppliers and shipping companies for domestic and international shipments
  • Document, improve and maintain standard operating procedures
  • Participate in the change management process
  • Initiate and manage RMA processes with equipment vendors
  • Must be able to provide off-hour on call support for emergency and outages.

Qualifications

  • Minimum 3 years of experience in working with Data Center and ISP vendors for coordinating resource provisioning and device installation
  • Experience in strong hands-on installation and troubleshooting server and network equipment
  • Fiber/copper cable Testing and cabling standards and physical requirements for the Data Center
  • Working knowledge of physical IT infrastructure components
  • Experience in asset management, and inventory control
  • Must have working knowledge of Excel and shared docs and should be able to work with spreadsheets
  • Experience dealing with customer support and SLAs
  • Hard working self-starter who can work with very minimal supervision
  • Ability to troubleshoot enterprise level technical problems
  • Broad exposure to technical environments with understanding of hardware, networks, and the cloud infrastructure
  • Business travel experience is a plus (Up to 10% travel)

About Joyent

Joyent, a wholly-owned subsidiary of Samsung, is the open cloud company. With its Triton Kubernetes services and support, Joyent helps its customers build and operate modern cloud native applications across multiple clouds. Joyent’s Triton Private Regions provide low cost, dedicated cloud infrastructure that gives its customers the ability to own their data and control their cloud costs.

To apply, please submit a brief introduction, a copy of your resume, and a link to your Github or LinkedIn profile to jobs@joyent.com with Field Data Center Engineer in the subject. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.

View All Open Positions at Joyent

Opt In to the Joyent Newsletter

Our regular newsletter includes Joyent product information, upcoming vidoes, blogs and content.