When Real Time Meets Web and Voice

November 15, 2012 - by Carl Ford

This is a guest post from Carl Ford, Co-Founder and CEO of Crossfire Media and a DevCON5 Content Producer. As CEO of Crossfire Media, Carl sets the direction for the company's myriad of community building products, including technology conferences, webinars, blogs and newsletters. Carl has over 25 years experience in Communications and Internet technologies.

Real Time Communication is a term that is used in several ways when discussing the web.

The term can be used when discussing the implementations that are aimed at information flow and the provision of financial tickers and other streaming strategies for big data.

Additionally, Voice over IP and Collaborative Video is now moving from IP solutions to the web with Web Real Time Communications (WebRTC). As voice moves to becoming an app and not a service, the carriers show that they are recognizing this with their adoption of Voice over LTE and Rich Communication Services. However, the web always is where innovation is created and WebRTC is poised to be the focal point for that innovation.

On November 27-29 in South San Francisco at the WebRTC Conference and Expo, the old guard and the new guard are gathering to talk about how WebRTC is going to change the way we “talk”.

On the new guard front, we have Google providing a preconference workshop on Tuesday, Nov 27th, in which Google experts and engineers will provide an overview of Google WebRTC implementations and how to write applications to run with today’s Chrome browser. These experts, many who created the WebRTC concept and Google’s open source WebRTC code, will discuss the ins and outs of their WebRTC implementations and answer your questions. On Thursday evening, Joyent’s own Jason Hoffman will be a judge during a series of WebRTC demonstrations which will feature nearly 15 companies highlighting their WebRTC capabilities. A must attend event for anyone looking to understand how to deploy WebRTC services in 2013.

Here are some of the possibilities that WebRTC brings to the table.

  • Each site has its own a social network. I know WebRTC is normally a browser implementation, but in the trapezoid of communications, WebRTC allows each website to be a presence engine that keeps everyone connected. Sites that try to build community can do so in more elaborate real time model.
  • This same thinking has implications for customer care and call center implementations where customers can see a blend of conversation and commercial integrated in their dialogue.
  • Traditional implementations by carriers can finally join the web and manage better issues that make the edge harder to manage.

All of these strategies can be complemented by implementations via Node.js and we would like to see the community join us at webrtcworld.com/conference/default.aspx Use the discount code JOYENT2 and save 50%